Below you will find the answers to our most frequently asked questions about our services, whether you’re booking luxury travel, a honeymoon, or destination wedding. If you do not find the answers you are looking for here, please do not hesitate to get in touch with our team.
Airbnb and VRBO do not partner with travel advisors, therefore we do not book these platforms.
Nope! We are 100% commission based and get paid through our travel partners and suppliers. Our travel planning services are at no additional cost.
Our agency policy precludes us from engaging in direct competition or collaboration with other travel agencies. Our current client commitments limit our capacity to compete for your business. If you choose to work with us, our primary focus is on delivering personalized, attentive, and uninterrupted service and support to you!
Yes, if issues arise while traveling, we are here to help! However, we ask that you carefully review your itinerary prior to travel to ensure complete understanding of your itinerary. Since many destinations have a significant time difference, we may not always be readily available to answer questions that could have been asked in advance.
We do not book flights only, as airlines do not provide commission to travel agents. We will assist with flights when other travel components of the trip will be booked. Example: hotels and resorts, excursions, transportation and/or rental cars, etc.
Note: We do not book flights for groups.
Our system does not show an itemized breakdown of costs for packages or for multi-layer trips. We ask that you provide us a total budget and/or budget range and we will work to stick within your request!
We do not have a strict minimum spend requirement. Each inquiry is reviewed on a case-by-case basis and may take into consideration factors such as length of travel, seasonality, destination, and number of travelers. As a luxury-focused travel agency, our services are best suited for clients seeking elevated travel experiences. That said, we understand that some clients may balance a luxury trip with a secondary, more moderate vacation. We encourage you to complete our contact form so we can further discuss your travel goals and determine whether we are a good fit. If you are seeking a strictly budget-focused experience, our services may not be the best match.
As a commission-based agency, we are unable to assist with bookings where accommodations are redeemed using points. However, booking flights with points is acceptable. We invite you to inquire with us regarding your specific point values so we can determine whether our services align with your travel plans.
